FAQ

Your orders will be shipped out within 1 business day, excluding weekends and holidays.
You may need to wait for a few more days before the rest of the delivery info show up!

If you did not pay with Paypal or your email provided is not valid you would not get a tracking number. Also be sure you have checked your "junk" box as FedEx.com/DHL.COM emails are sometimes treated as spam and may automatically be routed to Junk.

Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Limit for US: 200 USD; Australia: 1000 AUD; UK: 16 Pounds; Germany: 22 Euro.

Based on our experiences, USA / Australia / New Zealand / Japan customs almost never charges duties. As for other countries such as Canada, UK, Germany, France, if shipped via Standard Post or EMS, chances of duties being charged are much lower as as well.

We will process shipping labels and packages within 1 business days (Mon-Fri) after receiving the order. After that, PayPal will send you an email with the tracking number of your package.

If you can not find the tracking information for any of your package from us, please message us and we will for sure provide the tracking number for you!

You will receive an automated email containing a link. to pay with PayPal to checkout, where you will be able to quickly and conveniently pay for your purchase. Once you've paid through the normal eBay checkout process you will receive an automated email from Oem Direct indicating that the payment has been successfully received.

No, we do not offer tech support. If you plan on bidding on the item, make sure you have the technical knowledge and the expertise to properly install and use the item listed. Damage caused by improper installation and/or handling is not covered under any warranty implied or otherwise.

To keep our customer satisfied. We process all of our orders on a timely manner. Orders will be shipped out within 1 business day. Please be careful when placing an order. If you want to make any change regarding to a recent order, please send us an eBay message right-away, we will do our best to satisfy your request.

Yes, But be sure to consider your own country’s duties/taxes as we are not responsible for them.

International shipping speed varies because it involves with U.S. postal office and your local postal office. It usually takes 7-10 business days, if your package keep you awaiting for more than 20 business days, do not hesitate to let us know.

we will help you with our best effort with your order.